Frequently Asked Questions
Everything you need to know about booking a team building event with us.
How many hours should we have for an event?
We have delivered events from as little as 2 hours up to 3 days. For a single event, we usually recommend 4-5 hours. Our indoor events, e.g. Director's Cut, could be a whole day, while our outdoor Amazing Race is usually half a day because of the heat and humidity.
Can you give us full details of your event before booking?
Before booking, we provide sufficient information to help you make an informed decision about our events, including an overview and general details. Once the booking is confirmed, we collaborate with you to provide a more detailed agenda outlining the specific schedule, activity descriptions, and other relevant information. This protects the originality and creativity of our event concepts and helps ensure a unique and memorable experience for our clients.
How do you price your team building events?
Our team building events are priced based on factors such as group size, location, and the chosen activity. Larger groups may incur higher costs due to increased resources and coordination. The event's location, whether provided by us or client-specified, can influence pricing due to rental fees and transportation. The specific activity chosen may also require specialised equipment or external instructors, impacting the overall cost.
What is included in the quotation?
Our quotation covers transportation during the event, facilitators to guide and oversee the activities, prizes for the winning team members, handouts with relevant information or instructions, and all the necessary equipment associated with the event. Prices quoted do not include food and beverage, meeting rooms, sound system, screen and projector, or similar items if required.
How do we pay for an event?
We offer multiple payment options for your convenience. You can pay for an event through TT (Telegraphic Transfer), cash, or cheque into our corporate account. If you choose to make a TT transfer, please ensure the payment is made according to our specified terms and conditions, and that it shows in our bank account before the event date.
How do we book an activity with you?
Booking an activity with us is a straightforward process. To secure an event booking, we require a deposit payment, typically made 30 days before the event date. This confirms your reservation and allows us to initiate preparations, make necessary bookings, and undertake other arrangements. To proceed with the booking or to inquire further, please get in touch with our team.
What happens when it rains during an event?
In the event of rain, it is possible that participants may get wet, as some activities may not have complete protection from the rain. However, most of our activities have nearby shelters, and we can provide raincoats to minimise the impact. We have never cancelled an event solely due to rain. If weather conditions pose a serious concern, we have the option to switch to an alternate event, subject to availability, though this will incur additional charges.
Do you book hotel accommodation?
No, we do not directly book hotel accommodation, as we are not a travel agent. However, we can provide recommendations for hotels suitable for your team building event. If you have already booked a hotel we are not familiar with, we typically conduct a site inspection to ensure it meets the requirements for the chosen event.
How many people should we have in a team?
We typically recommend having 8-10 people per team for most team building activities. For larger groups, such as 200 participants, we suggest forming teams of 10-15 individuals. This helps reduce cost and maintain a manageable team size while ensuring everyone has the opportunity to actively engage.
What events would you suggest for our group?
The choice of team building events depends on several factors, including the purpose of your event, your goals, the specific activities of interest, your budget, and the location. Based on these considerations, we can recommend various options and customised activities tailored to your organisation's needs. The more information you can share about your requirements and preferences, the better we can tailor our suggestions.
Can your consultants speak English?
Yes, our consultants are proficient in English. While they may come from various backgrounds, such as Thai or Singaporean, they all have a strong command of the English language and can communicate effectively throughout your event.
How much is the VAT in your quotations?
All quotations for events in Thailand include 7% VAT (Value Added Tax). You can deduct a 3% withholding tax, so the net VAT amount effectively becomes 4% after deduction. We adhere to local tax regulations and provide transparent pricing that reflects the applicable VAT and withholding tax rates.
What kinds of transportation do you provide?
Transportation options depend on the specific activity and location of the event. For activities in Bangkok, we use the BTS Skytrain, large taxi boats, and occasionally long-tail boats, depending on the requirements of the event. In locations like Pattaya and Hua Hin, we arrange transportation using songthaews (shared pickup trucks) and mini buses.
Are any of your events dangerous?
We prioritise the safety of our participants and do not organise events that put them in unsafe conditions. For our Amazing Races, we use the safest forms of transportation and do not incorporate motorcycles or tuk-tuks. We offer a range of activities, including paintball, abseiling, bungee jumping, and go-karting, which carry higher risk levels. For these activities, we collaborate with trusted third-party event organisers who adhere to our safety guidelines, and we thoroughly assess their safety protocols before delivering the event.
Do you have events for older and more mature people?
Yes, we offer events suitable for older and more mature participants. For safety reasons, we typically advise against events that involve running or strenuous physical exertion, and instead recommend activities such as art workshops, movie making sessions, and bicycle building, which require minimal physical energy while still providing creativity, teamwork, and engagement.
How much do you charge for a photographer?
The cost of hiring a photographer for your team building event can vary depending on factors such as the specific activity, group size, and location. Our pricing for photographer services starts at approximately THB 4,000, though the final price may be influenced by additional factors specific to your event. Contact our team with your event details for an accurate quote.
Can I use your text and images on my own materials to promote your events?
We appreciate your interest in promoting our events, but we do not permit the use or direct copying of our text and images without prior permission. We have strict copyright rules in place to protect our creative works. If you would like to promote any of our events, please reach out to us through our website, and we can discuss the event details and promotional materials together.
Is it cheaper to book your events through a hotel or travel agent?
While hotels or travel agents may offer corporate packages that include conference rooms, food and beverage services, and other amenities, it is often more cost-effective to book our events directly with us. We have observed cases where hotels apply significant markups on our prices, sometimes as much as 70%. By contacting us directly, you receive transparent pricing and personalised event planning tailored to your specific needs.
Are any of your events outsourced to a third party?
We take pride in using our own professional consultants for all our activities and do not outsource our events to third-party organisers. For activities like paintball, we collaborate with trusted event organisers while still maintaining our own team's presence, ensuring that our standards and guidelines are adhered to.
How many team building event activities can I have?
You can have multiple team building event activities. We have previously delivered up to three events to the same clients over a 2-3 day period. We offer reduced rates for a second activity, especially if it takes place on the same day, so it is worth asking about our special offers.
Can we have our corporate logos on your event materials?
Certainly. We can incorporate your corporate logos on our event materials to add a personalised touch, though there may be a slight increase in cost. We can also tailor many activities around your products and services, creating a more customised and relevant team building experience for your organisation.
